Frequently asked questions
What is your shipping policy?
Oh no! My order arrived damaged! What do I do?
We're two humans making and packaging these items for you and we're handing them off to humans at the post office. Human error is a very real thing, as is a package of delicate earrings getting crushed on its way to you. If your item arrives broken or otherwise damaged let us know ASAP at firstname.lastname@example.org. We'll gladly send you a replacement for a damaged item!
My order arrived, but I'd like to return it. What should I do?
Do you have a brick & mortar shop I can go to?
Having a physical shop would be a dream, but right now we exist online. You can occasionally find us in-person at pop-ups and markets around the Boston area. Follow our social media to make sure you know where we're going to be vending!